2024 conference agenda

Navigating the Future of Logistics:
Building Resilience through Innovation and Collaboration

 WELCOME RECEPTION // Wednesday 18th September 2024

19.00 – 21.00 // WMX Asia 2024 Welcome Reception sponsored by CCL
Kicking off WMX Asia 2024 in style in the vibrant city of Hong Kong! Join us for an evening of networking with fellow industry experts, enjoying tasty canapés, and sipping on crisp wines. It’s the perfect blend of professionalism and fun to start this exciting event, you won’t want to miss!

Day 2 // Thursday 19th September 2024

08:15 // Registration, Exhibition Showcase and Networking Opens.
Get ahead start on WMX Asia 2024 by arriving early! Collect your badge, enjoy some snacks, and explore our exciting exhibition showcase. Meet fellow attendees and settle in for a day filled with unmissable content! Refreshments sponsored by Singapore Post

09:00 // A Warm Welcome to Hong Kong
Tom Ross-Joannou | Managing Director | Triangle Management Services

SESSION ONE: DIRECTLY FROM OUR POSTAL LEADERS

09:05 // 2024 Postal Perspectives: Navigating New Frontiers

Explore the evolving landscape of our postal operators in Asia. This session will delve into the significant shift towards parcel deliveries driven by e-commerce growth, the implementation of advanced technologies, and the emphasis on sustainability initiatives. We will learn about the challenges of declining letter volumes, increasing security threats, regulatory compliance, and the need for operational efficiency. Collaboration and innovation remain key as postal operators strive to meet modern consumer expectations and environmental goals. Join us to understand the current issues and emerging trends shaping the future of postal services in Asia.

Moderator: Alex Alexander | Independent Consultant

Staying Ahead in a Rapidly Changing Global Environment 
Kim LO | Assistant General Manager | Hong Kong Post

Tech, Sustainability, & Collaboration: The New Postal Blueprint to Deliver the Future
Li Yu | International CEO | Singapore Post

The best delivery experience for your customers
Kevin Mok | President of Greater China | NZ Post

09.55 // Discussion and Q&A

10.25 // Networking Break
Refreshments are available in the showcase exhibition area, sponsored by FB Canada Express

SESSION TWO: Transformation and DiversificationS

11.10 // Staying relevant: The importance of diversification & transformation! (Panel Discussion)

In an ever-evolving logistics landscape, maintaining relevance is crucial for success. This session explores the strategic imperatives of diversification and transformation in the logistics industry. Attendees will gain insights into innovative practices, emerging technologies, and adaptive strategies that can drive growth and resilience. Industry experts will share actionable advice on how to effectively diversify service offerings and implement transformative strategies. Join us to discover how to navigate challenges, capitalize on new opportunities, and stay ahead in a competitive market.

Moderator: Peter Somers| Group CEO | Bob Eco

Sid Hart | Vice President International | Singapore Post

Christian Vindinge Rasmussen | Chief Executive, International Markets | BEYON Connect

Sven Kukemelk | VP International Business | Omniva

11.50  // Discussion and Q&A

12.10 // Networking Buffet Lunch
It’s time for your networking buffet lunch! Enjoy a variety of delicious refreshments available in the showcase exhibition area sponsored by Avalara 

SESSION Three: Cross Border Logistics

13.25 // Unlocking Global Opportunities: E-commerce and Cross-Border Logistics in Asia (Panel discussion)

Explore the critical role of e-commerce and cross-border logistics in the thriving Asia region, and this session delves into how businesses can capitalize on the rapid growth of e-commerce. Learn how effective cross-border logistics enable companies to access new markets, achieve competitive advantage, and diversify risks. Industry experts will share insights and strategies to help your business tap into the diverse consumer bases and extend its global reach. Join us to unlock new growth opportunities.

Moderator: Suki Cheung| President | Hong Kong E-Commerce Logistics Association

Jan Van Roey | Head of International |  Poste Italiane

Anthony Leung | Managing director- Hong Kong and Macau | FedEx

Kerry Davis | Head of E-Commerce | Teleport

Constantin Robertz| Co-Founder & CEO | LOCAD

14.05  // Discussion and Q&A

14.25 // Networking Break
Connect and collaborate with peers over refreshments available in the showcase exhibition area sponsored by BEYON Connect

SESSION Four: Customer Experience

15.15 // CUSTOMER-Centric Strategies: Meeting the Demands of the Modern Customer

Discover the vital role of customer-centric strategies in the evolving logistics and parcel industry. This session will explore how to meet and understand modern consumer demands, especially in Asia’s dynamic markets and the growing e-commerce sector. Learn to leverage advanced technologies like AI and big data for service efficiency and personalization, implement sustainable practices, and foster customer loyalty. Join industry experts to uncover strategies for building trust, enhancing operational efficiency, and driving growth in a competitive landscape.

Moderator: Peter Somers | Group CEO | Bob Eco

Elevating the Cross-Border Final Mile: Delivering Sustainable Customer-Centric Experiences 
Vivian Davies | Director of Global Imports | Royal Mail Group

How to create an Engaging Customer Experience for Global Shoppers
Patrick Frith | Senior Director of Cross-Border Growth | Avalara

Tik Tok Boom: How Asia’s dynamic marketplaces are driving customer-centric strategies within European Postal
Rory O’Connor | CEO & Founder | Scurri

15.50  // Discussion and Q&A

16.10  // Day 1 Conference Close

Drinks Reception

17.00 // Evening Drinks Reception sponsored by One World Express
Join us to close Day 2 of the WMX Conference and enjoy a delightful selection of beverages and delicious food canapés while networking with fellow attendees. This is the perfect opportunity to unwind, share insights, and build valuable relationships within a friendly atmosphere!

Day 3 // Friday 20th September 2024

08.45 // Exhibition Showcase and Networking Opens
Join us early for coffee and catch up with peers before diving into keynote speeches from leading experts. Gain insights on the latest technologies, partnerships, and solutions to enhance your operational efficiency. Don’t miss out!

SESSION Five: Marketplaces

09.30 // MARKETPLACES: Reshaping the logistics industry

Discover how digital marketplaces are transforming the logistics industry in this insightful session. Explore how advancements in technology, e-commerce growth, and the need for flexibility are driving the rise of these platforms. Learn how marketplaces enhance efficiency, transparency, and service quality by connecting businesses with a broad network of logistics providers. Industry experts will discuss real-world examples and future trends, offering valuable insights into how these innovations can streamline your logistics operations and improve your competitive edge. Join us to understand how digital marketplaces are reshaping the logistics landscape and how you can leverage them for greater success.

Moderator: Misko Kancko |  President & CEO | Last Mile Experts World

Logistics Innovation In the eCommerce Ecosystem
Rita Chen | Sr. Global Logistics Partner Manager |  AfterShip

How Fully Managed Channel Impacts Logistics
Adrian Chan | Managing Director, Asia Pacific and Emerging Markets | YunExpress Logistics

Enabling growth by serving Marketplace Customers
Frido Brouwers | Senior Global Advisor | PostNord International

Technology-Driven Marketplace Supply Chain Solution: Accelerating the Success of Brands in the emerging eCommerce Frontier
Terry Chan | Founder & Chairman | Hong Kong eCommerce Supply Chain Association

10.05  // Discussion and Q&A

10.35 // Networking Break
Connect and collaborate with peers over refreshments available in the showcase exhibition area

SESSION Six: New Technologies and Innovations

11.20 // Tech Innovations Revolutionising the Logistics Sector across Asia

New technologies and innovations are transforming the logistics industry in Asia. Discover advancements in automation, real-time tracking, and digitalisation that are revolutionising the post and parcel sector. Learn about trends in last-mile delivery, sustainability efforts, and AI-driven optimisation improving supply chain efficiency. Understand the impact of enhanced tracking, eco-friendly practices, and blockchain technology on reducing costs and ensuring regulatory compliance. This session is essential for logistics professionals aiming to stay ahead, leveraging cutting-edge advancements to meet growing consumer demands and enhance operational efficiency.

Moderator: Christian Vindinge Rasmussen | Chief Executive, International Markets | BEYON Connect

Transforming Logistics: Harnessing Technological Innovations and Sustainability Practices
Jerry Leung | CEO – BEX eCommerce |  Bollyman Express co. ltd

Technology + Certainty = Happy Customer – Carbon 
Kammy Leung | Director, Business Development – HKSAR | Cainiao Group

11.45 // Discussion and Q&A

12.05 // CASE STUDY: LIABIAO ROBOTICS & SKECHERS

Innovating Fulfilment: Boosting Mail and E-commerce Efficiency with Automation Solutions

Explore how automation is transforming mail and e-commerce fulfilment in this expert-led session by Libiao Robotics and Skechers. Starting with compelling mail industry case studies, the session will delve into the growing complexities of e-commerce, emphasizing the need for advanced automation. Key topics include implementing cutting-edge sortation and tote handling systems, optimizing workflows, and managing peak times. A deep dive into Skechers’ largest distribution centre in China will illustrate how automation enhances efficiency during peak periods. Attendees will gain practical strategies, real-world insights, and a competitive edge in navigating the evolving fulfilment landscape. Join us to uncover the future of fulfilment.

Moderator: Rory O’Connor | CEO & Founder | Scurri

Ronan Shen | Head of Global Business |  Libiao Robotics

Kevin Zhang | Vice President of Logistics Centre  |  Skechers China

12.25  // Discussion and Q&A

12.35 // Networking Buffet lunch!!
It’s time for your networking buffet lunch! Enjoy a variety of delicious refreshments available in the showcase exhibition area sponsored by Scurri

SESSION Seven: Industry Partnerships

13.50 // Strategic Partnerships and Collaboration: Driving Innovation and Efficiency (Panel Discussion)

Explore the transformative power of strategic partnerships in the post and parcel industry. This panel discussion will feature industry leaders discussing how collaborations enhance service offerings, improve operational efficiency, and expand market reach. Key topics include leveraging technology, cost-sharing strategies, regulatory compliance, and advancing sustainability. Hear successful case studies and gain practical insights for fostering effective partnerships. Join us to learn h­­ow alliances can drive innovation, customer satisfaction, and competitive advantage in a rapidly evolving market.

Moderator: Sid Hart | Vice President International | Singapore Post

Hugh O’Connell | Managing Director | WallTech

Tawnee Steinke | VP of Product & Partnerships | BoxC

Ivan Pan | Head of Global Partnership Management – GPN | 4PX

14.30  // Discussion and Q&A

Prize Announcement & Closing Remarks

15.00 // Thank You, Hong Kong
Tom Ross-Joannou | Managing Director | Triangle Management Services

CONFERENCE CLOSE

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WMX Asia is brought to you by Triangle, the provider of value added specialist services to the mail and express industries. Find out more at www.triangle.eu.com

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